Reference

Privacy Policy

We collect what we need to run your account, process your bKash and Nagad deposits, verify your withdrawals and answer your support requests. This policy explains what we store, how we use it and how you can request changes or deletion.

Account dataWallet activitySupport requestsDevice access logsCookie preferences

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Security Practices

We encrypt wallet transactions and login sessions with SSL to prevent interception. Account passwords are hashed so even our team cannot view them. Two-factor codes sent to your mobile add a second layer of verification when you withdraw funds or change account details.

Encrypted Transactions

Every bKash, Nagad and Rocket deposit or withdrawal is encrypted in transit. We do not store your full wallet PIN or OTP codes, only the transaction reference needed to reconcile payments.

Cookie Control

Essential cookies keep you logged in and remember your language preference. Analytics cookies track page visits to improve the site. You can disable analytics cookies in your browser without affecting account access.

Account Security

We monitor login locations and flag access from new devices. If we detect an unusual pattern, we send a verification code to your registered mobile before allowing the session to proceed.

Data Retention

Active accounts retain full transaction history. Closed accounts keep financial records for the period required by local law, then we delete personal identifiers like email and mobile number from our system.

Data We Handle

pjko Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with pjko, we collect your mobile number, email and wallet details to verify deposits and withdrawals. We log your device type, browser and IP address so we can detect unusual login attempts and keep your account secure. When you deposit via

1
bKash, Nagad or Rocket, we record the transaction reference, amount and timestamp to match payments to your wallet balance. Support conversations are saved so our team can follow up on withdrawal queries or technical issues. We do not sell your data to third parties. We share
2
transaction details with payment processors only to complete deposits and withdrawals. Cookie data helps us remember your language preference and keep you logged in across sessions. You can disable non-essential cookies in your browser settings. We retain account data for as long as your account remains
3
active and for a limited period after closure to comply with financial record-keeping requirements. Availability of this service depends on your local law and eligible regions. If local regulation changes, we may adjust data handling practices or restrict access.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY SUPPORT

Privacy Questions

If you want to request a copy of your data, ask us to delete your account or update your contact details, reach our support team through any of these channels. We aim to respond within two business days.

Live Chat Open the chat bubble on any page of the site. Privacy requests are handled by a senior agent who will verify your account before making changes.

Email Support Send your request to the support address listed in your account footer. Include your registered mobile number so we can confirm your identity and process the request securely.

Account Settings Log in and visit the privacy section under account settings. You can download your transaction history, update your email or request account closure directly from that page.

Common Privacy Questions

We collect your mobile number, email and date of birth to verify your account. When you make your first deposit, we also record your wallet details to match incoming payments from bKash, Nagad or Rocket.

We use transaction records to reconcile deposits, process withdrawals and answer payment queries. We share transaction references with payment processors only to complete transfers, and we do not sell this data to advertisers or third parties.

Yes. Log in and visit account settings, then choose the privacy section. You can download your transaction history, login records and support conversations. Requests are processed within two business days.

Contact support via live chat or email with your registered mobile number. We will close your account and delete your email, mobile number and wallet details after retaining financial records for the period required by local law.

We share transaction details with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals. We do not sell or rent your personal information to advertisers, data brokers or other third parties.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoPjko Banking

Privacy Policy

Data Security Practices

Privacy Questions

Common Privacy Questions

01 What personal information does pjko collect when I register?

02 How does pjko use my transaction data?

03 Can I request a copy of my account data?

04 How do I delete my pjko account and personal data?

05 Does pjko share my data with third parties?

06 What cookies does pjko use and how can I control them?

Privacy Policy

Related pages

Related pages